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Shipping & Delivery

Shipping charges to the Continental United States are based on weight and shipping address. Oversized items are shipped via dimensional weight.

Some items require an additional shipping charge due to size, weight or quantity ordered. These items include but are not limited to; fishing rods, gaffs, coolers, rigging buckets, bait trays, bait wells, bait pens, cast nets, tackle boxes/bags, marlin mats, boarding mats, battle stations, outriggers, fighting chairs, rod logs, full monty kits and spearguns. Surcharge in most cases will range from $6.99-$15.99. Should there be other additional charges you will be contacted and charges will be added at time of shipment.

* Please call for pricing and shipping availability for commercial items such as lobster trap wood and components.

No order will be shipped without receipt of total payment.

Cudjoe Sales does not ship any order C.O.D.

Domestic delivery not available to P.O. Boxes.

A telephone number of the recipient is required for all deliveries.

Shipping rates reflect ground delivery. For express or overnight delivery options you must contact Cudjoe Sales directly for shipping rates.

For large orders requiring freight or LTL shipping methods, you will be contacted by a Cudjoe Sales associate with our most accommodating shipping rates prior to order shipment.

Most orders ship within 2 business days.

International Orders
We gladly accept international orders. Our policies are in place to protect you, the consumer, as well as all merchants. Payment must be made in United States funds, drawn on a United States Bank by MasterCard®, Visa®, Discover®, PayPal®, Cashier's Check, International Money Order, or Wire Transfer. Non-insurable orders are the customer's responsibility. Credit card payments require the cardholder's billing address ( that the credit card statement is mailed to) and shipping address, phone and fax numbers, card number and expiration date, and the credit card issuing bank name and phone number for authorization purposes. Complete address verification is necessary before orders will be shipped. Recipient is responsible for all duties, customs, and any other taxes. For the fastest international order processing and service, we suggest payment via PayPal®, or Wire Transfer. Cudjoe Sales Fishermen's Warehouse reserves the right to require payments on international orders by whichever means it deems most secure. Please contact us with any questions.

Customers outside the contiguous 48 US States will be advised of actual shipping charges through the email address that is entered during the order process or by phone within 2 business days. Shipping charges vary by country and are calculated at the time of order placement. We will determine and advise you via email of shipping and handling charges which will be billed at cost.

Privacy & Security
Cudjoe Sales Fishermen's Warehouse understands that protecting your privacy on-line is of the utmost importance. Cudjoe Sales Fishermen's Warehouse is committed to treating your personal information (such as name, address, e-mail address, telephone number, and credit card number) with the highest degree of care. We do not sell, trade or rent your personal information to third parties.

Submitted information Information is collected on the Site in two ways: information submitted by you and information gathered by cookies. Site users submit information for a variety of reasons, such as to express opinions, make purchases, participate in on-line forums, order products, respond to polls, request newsletters and enter contests. This information is not only used to fulfill your requests, but it is also used in aggregate (or summary) format. Data in aggregate form may be provided to other parties for marketing, advertising and other uses, but no personal information concerning a specific customer will be revealed.

When you make a purchase from Cudjoe Sales Fishermen's Warehouse, we use your information to process your order. We also will use your e-mail address to send you confirmations that your order has been received and also that it has been shipped.

Cookies Cookies are pieces of information that a Web site transfers to your computer’s hard drive so that Cudjoe Sales Fishermen's Warehouse can enhance your shopping experience and tailor the Site to your needs.

Like most major Web sites, Cudjoe Sales Fishermen's Warehouse uses cookies to help make our customers’ shopping experiences better. These cookies assist Cudjoe Sales Fishermen's Warehouse by informing us of the types of browsers and operating systems used most by our customers. They can also tell us how visitors found our Site (via a search engine, directory, other site, etc.). These cookies also track user traffic through the Site. All of this information enables Cudjoe Sales Fishermen's Warehouse to improve the Site, so that it can be tailored to your individual preferences. In aggregate format, this information can be used to expand or revamp parts of the Site based on usage. We cannot and will not use cookies to retrieve personal information about you.

At any time, you can disable the use of cookies in your browser and still have access to most of the information on Cudjoesales.com. However, you will not be able to access your account information or make a purchase from the Site.

Site Security When you place an order with Cudjoe Sales Fishermen's Warehouse, you can be assured that your personal information is safe and secure. Cudjoe Sales Fishermen's Warehouse uses Secure Sockets Layer (SSL) technology, which provides the highest level of security currently available for secure transactions. SSL encrypts your credit card and other personal information before it is transmitted to us. Encrypted information cannot be read or recorded as it travels over the Internet. The technology is the industry standard used by all major online retailers. Also, none of your personal data is stored on our Internet server.

Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50 of fraudulent charges to your credit card.

If you are still unsure about the security of your information traveling across the Internet, you can place an order with us by calling our customer service department toll-free at 1-800-843-9815 Monday through Saturday, between 8 a.m. and 6 p.m. EST.

Email Upon registration with Cudjoe Sales Fishermen's Warehouse, you can choose to receive e-mail updates, invitations, product announcements or information from Cudjoe Sales Fishermen's Warehouse. At any time, you can choose to remove your name from our e-mail list, and we will promptly make every effort to remove your e-mail address from our distribution list.

Cudjoe Sales Fishermen's Warehouse utilizes a third party e-mail service provider to send e-mail communications from Cudjoe Sales Fishermen's Warehouse about our products and services. This third party agrees to use information collected only for the purposes of providing e-mail services to Cudjoe Sales Fishermen's Warehouse and is contractually obligated to keep the information secure and confidential.

Links to Other Sites Cudjoe Sales Fishermen's Warehouse may contain links to other sites that are not under our control. As well, other sites that are not under our control may contain links to Cudjoe Sales Fishermen's Warehouse. These web sites have their own policies regarding privacy and security, which we encourage you to review while visiting them. Cudjoe Sales Fishermen's Warehouse is not responsible for the privacy practices or content of such web sites and has no responsibility or liability for linked web sites and provide these links solely for the convenience of our customers.

Children Consistent with the Children's Online Privacy Protection Act of 1998, Cudjoe Sales Fishermen's Warehouse does not knowingly collect personally identifiable information on children under the age of 13.

Updates As our site grows and technology improves, our online privacy and security policy will be updated. Please review the policy frequently for updates and changes.

Questions If you have any questions or comments regarding our policy, please e-mail us anytime at customerservice@cudjoesales.com or call us toll-free at 1-800-843-9815 Monday through Saturday, between 8 a.m. and 6 p.m. EST.

Returns & Exchanges
If you are not satisfied for any reason you may return new and unused items in the original box with all accessories within 30 days for refund of the original purchase price to the credit card account charged. Shipping, Handling or any other additional charges associated with the order are not refundable. Special orders, Custom Items and Closeout Merchandise are non refundable. Cut items including but not limited to: fiberglass, rope, wire, cable, chain, hose, and shrimp netting etc…are also non-refundable

In order to receive a refund, all merchandise and packaging must be unused and in perfect re-salable condition. It must possess all the original manufacturer tags and identification stickers. All returns must be insured for the full value of the merchandise and postage prepaid. No returns will be accepted without the appropriate A/R#. You must obtain this A/R# from our Customer Service department prior to shipping the merchandise. Please, clearly print/type your name and address on the outside of the package along with your A/R#. Packages without a proper A/R# clearly displayed will be refused. Merchandise must be properly packed and include a copy of our invoice or packing slip. There are no returns or credit available on pre-spooled line. Cudjoe Sales reserves the sole right to refuse the return of any item which does not meet the standards set forth. Cudjoe Sales Fishermen's Warehouse also reserves the right to refuse the return of any item in which the purchaser has made previous multiple returns. In addition, we will not accept orders from customers that have demonstrated a high incidence of returns after purchase.

Please contact us to receive a Return Merchandise Authorization number prior to returning the merchandise.

After 30 days of purchase, returns will be eligible for store credit only.

Products where warranty is in effect must be returned to manufacturer with a copy of your receipt.
Acceptance of Order
The receipt of an e-mail order confirmation does not constitute the acceptance of an order or a confirmation of an offer to sell. Cudjoe Sales Fishermen's Warehouse reserves the right, without prior notification, to limit the order quantity on any item and/or refuse service to any customer. Verification of information may be required prior to the acceptance of any order.
Pricing
At Cudjoe Sales Fishermen's Warehouse we make every effort to provide you with the lowest prices, while adhering to our manufacturer's minimum retail pricing policies. All prices and descriptions listed are subject to change without notice. Any product may be removed from current sale at any time. We strive to provide the most accurate information to our customers, however will not be held liable for mistakes, omissions, typographic or photographic errors.

Cudjoe Sales Fishermen's Warehouse reserves the right to refuse fulfillment of a product transaction in respect to any product or quantity of products, based solely on its own discretion and in accordance with any and all US and international laws. This right shall exist at all times, even after an order confirmation has been placed. This restriction is subject to change without prior notice under the sole discretion of Cudjoe Sales Fishermen's Warehouse.
Terms and Conditions
This site is owned and operated by Cudjoe Sales Fishermen's Warehouse (the “Site”). Please review the following Terms and Conditions that govern your use of the Site. Your use of the Site constitutes your agreement to follow and be bound by these Terms and Conditions. If you do not agree to these Terms and Conditions, your sole and exclusive remedy is to discontinue using the Site. Cudjoe Sales Fishermen's Warehouse reserves the right to change the Site, the Privacy & Security Policy and these Terms and Conditions at any time. Your continued use of the Site following the posting of changes means you accept such changes.

Copyright The contents and compilation of the Site are the property of Cudjoe Sales Fishermen's Warehouse and protected by United States and international copyright laws. All Rights Reserved. All software used on the Site is the property of Cudjoe Sales Fishermen's Warehouse or its software suppliers and protected by United States and international copyright laws.

Trademarks All trademarks, logos, service marks, and trade names are the property of Cudjoe Sales Fishermen's Warehouse or its affiliates or other respective owners that have granted Cudjoe Sales Fishermen's Warehouse the right and license to use such marks. Use of these marks without the written consent of Cudjoe Sales Fishermen's Warehouse or the owner of the mark is expressly prohibited.

Site Access The Site is intended solely for personal, noncommercial use. You may download material displayed on the Site for noncommercial, personal use only provided you also retain all copyright and other proprietary notices contained on the materials. The Site or any portion thereof may not be reproduced, duplicated, copied, sold, resold, visited or otherwise exploited for any commercial purpose.

Out of Stock Products If delivery time is critical and you need to be 100% sure we can ship an item immediately, please contact us first. We do not always know the inventory status in our warehouse or of our suppliers until a product is ordered. Discrepancies can occur, especially on unique items that are not stocked in our warehouse. Though we do our best to make sure the products we offer are always available as well as making sure our availability information is correct, we occasionally do not have available particular items that indicate In-Stock availability. Our inventory status indicators are not determined in real-time and are updated based on the known availability of specific items based on the last time we received updated warehouse or supplier information, which can vary. If an item you order is unavailable we will notify you via e-mail or phone.

Manufacturer's Warranties Many of the items that are sold on Cudjoe Sales Fishermen's Warehouse come with a manufacturer's warranty. For additional information on the manufacturer's warranty for a specific product, contact the manufacturer directly.

Risk of Loss All merchandise purchased from Cudjoe Sales Fishermen's Warehouse is made pursuant to a shipment contract, which means that the risk of loss and title for such merchandise pass to the customer upon Cudjoe Sales Fishermen's Warehouse’s delivery to the carrier.

Information on the Site includes products, services and informational content that is available in or applicable to the United States. If the Site is accessed from outside the United States, the user is responsible for compliance with all applicable local laws.

Any information communicated to Cudjoe Sales Fishermen's Warehouse through the use of the Site, including but not limited to notes on message boards, suggestions, ideas and e-mail become the property of Cudjoe Sales Fishermen's Warehouse. Cudjoe Sales Fishermen's Warehouse is entitled to use any information submitted for any purpose without restriction or compensation to the person submitting the information.

Cudjoe Sales Fishermen's Warehouse is not responsible for the monitoring of any message boards, advertisements or on-line forums that appear on the Site. Cudjoe Sales Fishermen's Warehouse reserves the right to remove, in whole or in part, any material it deems objectionable or offensive at any time. Cudjoe Sales Fishermen's Warehouse assumes no responsibility or liability arising from the control of such materials or for any defamation, error, omission, inaccuracy, obscenity, pornography, profanity or danger contained within such locations on the Site. You are prohibited from posting or transmitting any unlawful, threatening, defamatory, obscene, inflammatory, discriminatory, harassing, pornographic, profane, racially, ethnically or otherwise objectionable material of any kind or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability or otherwise violate any applicable law.

Additionally, Cudjoe Sales Fishermen's Warehouse is not responsible for monitoring and shall not be liable for the content of customized gift messages. If Cudjoe Sales Fishermen's Warehouse discovers a customized gift message that contains language that, in our opinion, is unlawful, threatening, defamatory, obscene, inflammatory, discriminatory, harassing, pornographic, profane, racially, ethnically or otherwise objectionable, Cudjoe Sales Fishermen's Warehouse reserves the right to delete such message or cancel the order associated with such message.

Links The Site may include links to other sites on the Internet that are owned and operated by third parties. Additionally, other sites that are owned and operated by third parties may include links to Cudjoe Sales Fishermen's Warehouse. Cudjoe Sales Fishermen's Warehouse is not responsible for the availability of, or the content located on or through, any other site and provides these links solely for the convenience of our customers. Access to these third party sites are done at the user’s risk.

Disclaimer of Warranties and Limitation of Liability THE SITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. Cudjoe Sales Fishermen's Warehouse MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENTS, MATERIALS OR PRODUCTS INCLUDED ON THE SITE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, Cudjoe Sales Fishermen's Warehouse DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Cudjoe Sales Fishermen's Warehouse DOES NOT WARRANT THAT THE SITE, ITS SERVERS OR E-MAIL SENT FROM Cudjoe Sales Fishermen's Warehouse ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. Cudjoe Sales Fishermen's Warehouse ASSUMES NO RESPONSIBILITY AND SHALL NOT BE LIABLE FOR, ANY DAMAGES TO, OR VIRUSES THAT MAY INFECT, YOUR COMPUTER EQUIPMENT OR OTHER PROPERTY DUE TO YOUR ACCESS TO, USE OF, OR BROWSING IN THE SITE OR YOUR DOWNLOADING OF ANY MATERIALS FROM THE SITE.

Cudjoe Sales Fishermen's Warehouse SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE MATERIALS ON THE SITE OR THE PERFORMANCE OF ANY PRODUCTS HEREIN. SINCE SOME STATES DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OF CERTAIN DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN NO EVENT SHALL Cudjoe Sales Fishermen's Warehouse’S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION (WHETHER IN CONTRACT, TORT, INCLUDING BUT NOT LIMITED TO NEGLIGENCE OR OTHERWISE) EXCEED THE AMOUNT PAID BY YOU, IF ANY, FOR ACCESSING THE SITE.

Applicable law Your use of the Site shall be governed in all respects by the laws of the state of Florida, U.S.A., without regard to choice of laws provisions. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site shall be in the state or federal courts located in Monroe County, Florida. Any cause of action you may have with respect to the Site must be commenced within one year after the cause of action arises.

If any provision of these terms shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these terms and shall not affect the validity and enforceability of any remaining provisions. This is the entire agreement between us relating to the subject matter herein and shall not be modified except in writing, signed by both parties.

CUDJOE SALES SALES AND USE TAX POLICY STATEMENT We have prepared this sales tax policy statement to explain to you when and why we collect sales tax on your purchases.
IMPORTANT NOTICE: Even if we do not collect sales tax from you, you may owe sales tax on your purchase. Unless you live in Alaska, Delaware, Montana, New Hampshire, or Oregon, your state most likely requires purchasers to report and pay tax on all purchases that are not taxed at the time of sale. The tax may be reported and paid on your individual income tax return or by filing a consumer use tax return. For more information, please visit your state's department of revenue website.
CUDJOE SALES COLLECTS SALES TAX in states where we have physical presence (or nexus), including Florida. cudjoe sales also collects sales tax in states that have adopted the Streamlined Sales and Use Tax Agreement (SSUTA), including Arkansas, Georgia, Indiana, Iowa, Kansas, Kentucky, Michigan, Minnesota, Nebraska, Nevada, New Jersey, North Carolina, North Dakota, Ohio, Oklahoma, Rhode Island, South Dakota, Tennessee, Utah, Vermont, Washington, West Virginia, Wisconsin, and Wyoming.
CUDJOE SALES DOES NOT COLLECT SALES TAX in any state NOT listed above because cudjoe sales is not required to collect sales or use tax in these states.
FOR OUR TAX-EXEMPT CUSTOMERS: CUDJOE SALES DOES NOT COLLECT SALES TAX if we have your exemption certificate on file.